These Terms of Service (“Terms”) govern your access to and use of contactradar.io and related services (the “Service”) operated by ContactRadar (“ContactRadar,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. What ContactRadar is

ContactRadar is a business-to-business (B2B) software tool that helps users search and unlock professional contact information for legitimate business purposes such as sales, recruiting, and outreach.

The Service is not intended for consumer marketing, harassment, spam, or any unlawful use.

2. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract.
• You must provide accurate account information and keep your login credentials secure.
• You are responsible for all activity under your account.
• We may suspend or terminate accounts that violate these Terms or appear to be used for abuse.

3. Acceptable use

You agree not to:

• Use the Service for unlawful purposes, including spam, fraud, harassment, or discrimination
• Use unlocked contact data for consumer marketing where prohibited by law
• Scrape, crawl, harvest, or attempt to extract data from the Service outside normal product use
• Bypass rate limits, credit systems, authentication, or other security controls
• Share your account or resell access without our written permission
• Upload malware or attempt to disrupt the Service
• Misrepresent your identity or affiliation

You are solely responsible for how you use contact data you unlock, including compliance with CAN-SPAM, TCPA, GDPR, CCPA, and other applicable laws.

4. Credits, plans, and payments

• Some features require credits. Unlocking a contact typically consumes credits as shown in the product.
• Credits may be obtained through free allotments, subscriptions, or one-time purchases.
• Payments are processed by Stripe. By purchasing, you also agree to Stripe’s terms.
• Unless required by law, purchases are generally non-refundable once credits are delivered or a billing period has started.
• Subscription plans renew automatically until canceled through your payment provider flow or by contacting support, depending on how the plan was purchased.
• We may change pricing with reasonable notice for future periods; changes will not usually affect an already-paid current period.

5. Data accuracy and availability

Professional contact data may be incomplete, outdated, or incorrect. We do not guarantee that any email, title, company, or other field is accurate or deliverable.

The Service may be unavailable from time to time for maintenance, outages, or factors outside our control.

6. Intellectual property

The Service, including software, design, branding, and database structure, is owned by ContactRadar or its licensors. You receive a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes under these Terms.

You may not copy, reverse engineer, or create derivative works from the Service except as allowed by law.

7. Privacy

Our collection and use of personal information is described in our Privacy Policy.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that contact data will meet your requirements.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTACTRADAR AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO CONTACTRADAR IN THE THREE (3) MONTHS BEFORE THE CLAIM.

10. Indemnification

You agree to defend and indemnify ContactRadar against claims, damages, and expenses arising from your use of the Service, your use of unlocked data, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, if required by law, or if we discontinue the Service.

Provisions that should survive termination (including payment obligations already incurred, disclaimers, and limitations of liability) will survive.

12. Changes to the Service or Terms

We may update the Service and these Terms from time to time. We will post updated Terms on this page and revise the “Last updated” date. Continued use after changes means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict-of-law rules, unless mandatory local law provides otherwise.

14. Contact

Questions about these Terms:

Email: support@contactradar.io

ContactRadar
United States

Also see our Privacy Policy.