Help & Support
Quick answers for searching, unlocking contacts, and managing your account.
Creating an Account
Sign up with your email and a password (minimum 10 characters). New accounts start with 50 free credits.
Searching Contacts
Search by name, title, company, or email. Use the State, Company, and Title filters to narrow results. 20 results are shown per page.
How Credits Work
Searching is free. You only use 1 credit when you unlock a contact to reveal the full name and email.
Unlocking Contacts
Results show partial data (e.g. John S*** and j***@company.com). Click “Unlock (1 credit)” to reveal the full details.
My Contacts & Export
Click “My Contacts” in the top right to see everything you’ve unlocked. Use Export CSV to download them.
Running Out of Credits
When you hit zero credits, you’ll see a message with a link to Pricing so you can upgrade or add more.
Still need help?
Email support@contactradar.io for account, billing, or product questions.